You want to stay connected with uninterrupted and safe electricity supply that can withstand extreme weather.

• You want us to provide capacity and ensure consistent power quality, to better support your operations
• You expect that we manage our network safely, and in accordance with our compliance obligations.

You want everyone to have access to the electricity supply they value, regardless of where they live or work

• You want information on the current network tariff structures to be easier to understand and more accessible
• Rural and regional customers want improved service level outcomes to ensure they’re not left behind

You want to shift towards more sustainable energy sources and practices for a cleaner future

• You expect us to manage additional capacity requirements to support electrification at lowest long-term cost
• You expect us to lower carbon emissions from the provision of your electricity supply

Increased access to relationship managers for commercial and industrial customers

Improved availability of network data, and support to analyse and interpret information

Proactive electrification program that will improve capacity across the network

Establishing a demand management platform to provide opportunities for lower cost non-network alternatives

Targeted voltage and harmonics improvement programs

Upgrading core IT infrastructure to integrate with new technologies