With more frequent, extreme weather events and our growing reliance on electricity, we understand you need us to be reliable and – if the power does go out – highly responsive to ensure we get your power back on as soon as possible.

Thanks to your feedback, we’re proposing a new, $61 million resilience package to make our network stronger and support our local communities as they prepare, respond or recover from extreme weather events.

What you told us

• You value reliability, safety and resilience
• You want an uninterrupted and secure electricity supply that stands strong against severe weather
• You want us to be even more active and present in the community during emergency responses and get the power back on faster
• You want our support to help make your own back up plans.

What we're proposing

We are proposing a range of new initiatives to help the network and our communities withstand and bounce back after extreme weather events

	Network hardening Taller poles to increase clearance above flood levels Making poles more fire resilient in bushfire risk areas Enhanced climate modelling to better forecast consequence and causality of extreme weather events
	Alternate supply Additional feeder-ties to improve supply for worst-served customers – Glenlyon, Peterborough, Dereel and Trentham Microgrids in communities most exposed to prolonged outages - Apollo Bay, Ballan, Donald and Lancefield Stand-alone power systems for individual customers exposed to prolonged outages
	Community support Additional mobile emergency response vehicles to cater for multiple, concurrent outages Community Support Officers, who know and serve their communities Improved prioritisation tool to manage risk and provide more relevant information during extreme events

What this means for you

	Strengthening and adapting our network to avoid time off supply
	Reducing the impact of extreme weather events
	Increasing on-the-ground support with people that know the local community